フォームから空メール?

2017年7月3日 at 16:59

意味不明で困っています。

まず使用状況ですがKatzさんの情報を元に、自動返信できるようにした標準のformブロックで問い合わせフォームを設置しています。

しばらく問題なかったのですが、急に「block_form_submission」から中身(メールフォームから送信した場合の、入力してもらう部分の%s)の無いメールが送られてくるようになりました。

concrete5のログを見てもエラーは確認できません。
※送信した履歴はあります。

フォーム一覧→回答を表示 には記載ありませんので、フォームからではなさそうです。(そもそも必須項目を設けているので普通ならフォームから空メールは送れないはず)

これが原因じゃないか?
と何か思い当たる方いらっしゃいませんか?
環境情報も下に記載しておきます。

よろしくお願いいたします。

# concrete5 Version
Core Version - 5.7.5.13
Version Installed - 5.7.5.13
Database Version - 20160615000000

# concrete5 Packages
None

# concrete5 Overrides
blocks/autonav/view.css, blocks/autonav/templates/breadcrumb.php, blocks/autonav/templates/responsive_header_navigation/view.css, blocks/autonav/templates/responsive_header_navigation/view.js, blocks/autonav/templates/responsive_header_navigation/view.php, blocks/autonav/templates/responsive_header_navigation, blocks/autonav/templates, blocks/autonav/view.js, blocks/autonav/view.php, blocks/autonav, blocks/content/view.php, blocks/content/templates/bg_white/view.css, blocks/content/templates/bg_white/view.php, blocks/content/templates/bg_white, blocks/content/templates/cntntsblckl/view.css, blocks/content/templates/cntntsblckl/view.php, blocks/content/templates/cntntsblckl, blocks/content/templates/cntntsblckr/view.css, blocks/content/templates/cntntsblckr/view.php, blocks/content/templates/cntntsblckr, blocks/content/templates/cntntsblckr56/view.css, blocks/content/templates/cntntsblckr56/view.php, blocks/content/templates/cntntsblckr56, blocks/content/templates/tac/view.css, 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blocks/content/templates/cntntsblckr56/view.php, blocks/content/templates/cntntsblckr56, blocks/content/templates/tac/view.css, blocks/content/templates/tac/view.php, blocks/content/templates/tac, blocks/content/templates, blocks/content, blocks/btn/add.php, blocks/btn/templates/orange.php, blocks/btn/templates/red.php, blocks/btn/templates, blocks/btn/db.xml, blocks/btn/controller.php, blocks/btn/edit.php, blocks/btn/icon.png, blocks/btn/view.css, blocks/btn/view.php, blocks/btn, blocks/date_navigation/view.css, blocks/date_navigation/view.php, blocks/date_navigation, blocks/external_form/form/controller/contact_form.php, blocks/external_form/form/controller, blocks/external_form/form/contact_form.php, blocks/external_form/form, blocks/external_form, blocks/faq/view.php, blocks/faq, blocks/file/view.php, blocks/file, blocks/form/controller.php, blocks/form/mini_survey.php, blocks/form/view.css, blocks/form/view.php, blocks/form/view.js, blocks/form, blocks/google_map/view.css, 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# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.2.31

# Server API
cgi-fcgi

# PHP Version
5.6.30

# PHP Extensions
cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, gd, gettext, gmp, hash, iconv, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, SimpleXML, snmp, soap, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 1024M
post_max_size - 1023M
sql.safe_mode - Off
upload_max_filesize - 1022M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - no value
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

タグ:

Re: フォームから空メール?

2017年7月3日 at 17:25
こんにちは!

解決策ではないのですが、知り合いの c5 サイトで同じ現象に悩まされています。
そのサイトは、私の改造もせず、標準の仕様で発生しているので、
もしかしたら、標準のフォームの問題かもしれません。

念のために、お伺いしたいのですが、
お使いのサーバーはどちらですか?

専用サーバーなどでお使いですか?
 

Re: フォームから空メール?

2017年7月3日 at 18:02
こんにちは!
いつもありがとうございます!

サーバーは、さくらインターネットのスタンダードプランです。
 

Re: フォームから空メール?

2017年7月4日 at 10:23
ありがとうございます。
知り合いは X Server ですね。

ちょいとメールが送られる時間帯の、Apache などのサーバーログを解析して、
どのような情報が送られているか、確認しないといけないですね・・・。

時間がかかりそう・・・。
 

Re: フォームから空メール?

2017年8月21日 at 16:47
空メールが来なくなりました。

以下4点行ったのですが、何が良かったのか…笑

①フォームで「ファイル添付」を設置していたのをやめた
②PHPのバージョンを5.6.30から7.1.7にした
③SMTPメール送信方法で「外部SMTPサーバー」に変更した
④concrete5.7からVersion8にバージョンアップした

取り急ぎご報告。